Thank you for booking a tour with DC by Foot.
We strive to be as flexible and accommodating as possible while also respecting the time and commitment of our guides, who reserve specific dates and times once a tour is booked.
By completing payment and confirming your booking, all members of your party agree to our Terms & Conditions and Touring Safely Policies.
CANCELLATION POLICY FOR PRIVATE TOURS
- Tours canceled one (1) week to 48 hours prior to the scheduled start date are subject to a 50% cancellation fee.
- Tours canceled with less than 48 hours’ notice prior to the tour start time are non-refundable.
- In place of cancellation, we may offer tour credit for private tours canceled with less than one week’s notice. Tour credit does not expire and may be applied to a future booking.
- Tours canceled by DC by Foot will be fully refunded.
IMPORTANT INFORMATION
- Tours operate rain or shine. In certain circumstances, rescheduling, delays, or time adjustments may be possible at the guide’s discretion.
- Tours are scheduled for a specific start time. If you arrive late, the tour may be shortened in order to respect the guide’s schedule and other commitments.
- Guests under the age of 18 must be accompanied by an adult, non-student chaperone. Refunds will not be issued if the tour cannot proceed due to the absence of an adult, non-student chaperone.
Accessibility & Special Circumstances
If you have accessibility needs, medical considerations, or circumstances that may affect your ability to attend as scheduled, we encourage you to contact us in advance. While standard cancellation policies apply, we are happy to discuss options where reasonable and appropriate.